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Platform Terms & Conditions

Last updated: November 13, 2025

Table of Contents

These Terms of Use (the "Terms") are applicable to your use of the software platform and associated services provided to you by Texture Corp., a Delaware corporation (together with its affiliates, "Texture," "we," or "us").

Please read these Terms carefully. By clicking "Accept", "I Agree", or a similar checkbox or button referencing these Terms, or by continuing to use the Platform or Services (as defined below), you indicate your acceptance of these Terms. If you do not agree, please do not proceed with, or promptly discontinue, your use of the Platform and Services.

IMPORTANT: THESE TERMS CONTAIN A MANDATORY ARBITRATION PROVISION IN SECTION 8 THAT REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES. THIS MEANS THAT YOU AND TEXTURE ARE EACH GIVING UP RIGHTS TO SUE EACH OTHER IN COURT, A TRIAL BY JURY, OR IN CLASS ACTIONS OF ANY KIND.

WARRANTY DISCLAIMERS AND LIABILITY LIMITATIONS: WHILE THERE ARE IMPORTANT POINTS THROUGHOUT THESE TERMS, PLEASE NOTE THAT THE WARRANTY DISCLAIMERS AND LIMITATIONS ON TEXTURE'S LIABILITY ARE EXPLAINED IN SECTIONS 9 AND 10.

1. General Provisions

1.1 Definitions

  • "Content" means descriptions, information, and materials (including page headers, images, text, illustrations, formats, logos, hashtags, designs, icons, photographs, software programs, audio clips or downloads, video clips, and written and other materials) that are made available to you through, or in connection with, the Platform or the Services.
  • "De-identified Data" means information that (a) does not identify a specific natural person, (b) does not identify, by network internet protocol address, raw hardware serial number, or raw MAC address, a specific computing device associated with or used by a person, (c) does not identify you, and (d) is not reasonably linkable to a specific natural person due to technical, legal, or other controls.
  • "Intellectual Property Rights" means any and all intellectual property rights, including registered or unregistered rights granted, applied for or otherwise now or hereafter in existence under or related to any patents, utility models, rights in designs, copyrights, moral rights, topography rights, database rights, trade secrets, trademarks, service marks, trade names, domain name rights, know-how, rights of confidence, or other intellectual property rights, and all rights and forms of protection of a similar nature or having equivalent or similar effect to any of these anywhere in the world.
  • "Platform" means the websites, subdomains, and APIs made available to you by Texture (including, without limitation, www.texturehq.com, dashboard.texturehq.com, api.texturehq.com, status.texturehq.com, or any successor or related sites), any sections of those sites that are access-restricted or behind a "paywall," mobile versions or renderings of those sites, and any associated documentation, SDKs, or APIs.
  • "Pricing Page" means the webpage currently located at www.texturehq.com/pricing, or a successor webpage, as may be updated by Texture from time to time.
  • "Services" mean all services offered by Texture through the Platform, including, without limitation, the ability to connect to, read and analyze data from, as well as monitor and respond to events from, users' energy assets (such as batteries, thermostats, electric vehicle chargers, solar chargers, etc.) to enable control and optimization of energy consumption or provide any related analytics or dashboards.
  • "Third-Party Materials" means any third-party software, products, materials, or content that is made available to you by Texture, including through the Platform.
  • "Your Information" means any:
    1. Information, data, material or other content that you upload or transmit to the Platform, or otherwise provide to us, in connection with creation of your Platform account, and
    2. Information related to you (including the location at which you are using the Services), any devices you connect to the Platform, and your operation and use of the Platform and Services, that is collected by us in the course of providing the Platform and Services to you.

1.2 Updates to these Terms

Texture may update these Terms at any time by providing reasonable prior notice to you and asking you to re-confirm your acceptance using any suitable means. Texture may notify you of the updated Terms by posting the revised Terms on the Site, or by other reasonable means. The updated Terms will apply to your use of the Platform and Services after the date on which Texture posts or otherwise notifies you of those changes. By confirming your acceptance of the updated Terms, or by continuing to use or access the Platform or Services after we post or notify you of any change, you agree to abide by the updated Terms. The "Last Updated" legend at the end of these Terms indicates the date on which these Terms were last updated.

1.3 Other Terms

Your access to the Platform and Services may also be subject to the terms of other documents entered into by you and Texture, including an Order Form and any applicable Supplements or Data Processing Agreements. Any service-level commitments (SLA) or specific performance standards will be set forth separately (e.g., in an Order Form), if at all. Nothing in these Terms creates any guarantee of availability or performance unless expressly stated in a separate written agreement.

1.4 Professional Services

Texture may offer professional services (e.g., implementation, consulting, or custom development) subject to a Statement of Work (SOW), Order Form, or separate written agreement. Unless expressly agreed in a written SOW, professional services are not included within these Terms. If a conflict arises between these Terms and a signed SOW, the terms of the SOW will govern for the scope of the professional services only.

1.5 Platform Access and Updates

  • Access Rights. During the applicable Subscription Term, you will have continuous access to the then-current version of the Platform and to all generally available updates, enhancements, and improvements that Texture makes available to its customers at no additional charge.
  • Version Updates. Texture may, from time to time, modify or update the Platform to improve functionality, performance, or security. Unless otherwise specified in an Order Form, such updates will be made available to you automatically as part of the Subscription Service.
  • No Deprecation of Core Functionality. Texture will not materially reduce the overall functionality of the Platform during the Subscription Term.
  • Optional or Premium Releases. Certain new modules, products, or features may be offered separately and subject to additional fees; however, standard version updates and performance improvements are included in your subscription.

2. User Consents

2.1 Your Information

You understand and acknowledge that we may collect, store, and use Your Information in connection with your use of the Platform and Services, for operational management of the Platform, to make improvements, or as reasonably necessary to comply with applicable law. You are solely responsible for providing any required notices, obtaining any required consents, and otherwise fulfilling any legal obligations applicable to any information relating to individuals that is contained within Your Information.

You hereby grant Texture a perpetual, irrevocable, worldwide, fully paid-up, royalty-free, sublicensable, and transferable license and right to use, copy, display, modify, and distribute Your Information as needed for operation of the Platform and the Services, or to make improvements. Any alterations, changes, modifications, enhancements, additions, restructuring, or deletions made to, or derivatives of, Your Information will be the sole and exclusive property of Texture, together with all Intellectual Property Rights.

Further, you agree that Texture may collect, compile, analyze and otherwise use de-identified statistical data prepared using Your Information (including your use of the Platform and Services), as well as other data that qualifies as De-identified Data related to you for any business purpose (collectively, "Analytics"). Texture is not obligated to pay you for its use of Analytics, and Analytics are not subject to confidentiality or data deletion requirements.

Data Storage Notice: By default, Texture does not provide storage or processing guaranteed to meet specific privacy or regulatory compliance frameworks (e.g., HIPAA, GDPR) unless explicitly stated in a separate agreement, Data Processing Agreement, or Order Form. If you require GDPR-compliant or other specialized data processing or storage, it must be specified in your Order Form (subject to additional fees or terms).

2.2 Electronic Communication

You agree to receive electronic communication from Texture via text, email, and messages posted to the Platform. You agree that any such communication from Texture satisfies any legal requirement that such communication be in writing. You also agree that any communications or materials you provide to Texture (by posting to the Platform, email, or otherwise) will be treated as non-confidential and non-proprietary. Any notice you provide to Texture must be in accordance with Section 12.

2.3 GDPR / Data Processing

If you require Texture to process Personal Data (as defined by GDPR or other applicable regulations) under a GDPR-compliant or similarly regulated framework, you must notify Texture in writing and enter into a separate Data Processing Agreement (DPA) or have explicit terms included in your Order Form. In the absence of such an agreement, you acknowledge that Texture's default data handling does not guarantee compliance with GDPR or other specific data protection regulations.

2.4 Data Security

  1. Security Program. Texture maintains an industry-standard information security program designed to protect the confidentiality, integrity, and availability of the Services and Customer Data. This program includes administrative, technical, and physical safeguards aligned with generally accepted industry standards (e.g., SOC 2 principles).

  2. Access Controls. Texture implements role-based access controls and least-privilege principles. Customer Data is accessible only to personnel who require such access to perform their job functions, and all personnel are bound by confidentiality obligations.

  3. Encryption. Texture uses industry-standard encryption to protect Customer Data:

    • In transit: TLS 1.2 or higher
    • At rest: AES-256 or equivalent

  4. Network & System Security. Texture employs commercially reasonable measures such as firewalls, intrusion detection and prevention systems, vulnerability scanning, endpoint protection, and regular patch management to safeguard the Services.

  5. Data Segregation. Customer Data is logically segregated within Texture’s multi-tenant environment to prevent unauthorized access or commingling with other customers’ data.

  6. Security Testing. Texture conducts periodic security assessments, which may include automated vulnerability scanning, dependency analysis, configuration audits, or other evaluations appropriate for the Services. Texture may, in its discretion, engage third parties to perform penetration testing or other specialized assessments. Texture may provide high-level summaries of completed third-party assessments, if any, upon Customer request and subject to confidentiality.

  7. Incident Response. Texture maintains a written incident response plan. In the event of a confirmed unauthorized access, disclosure, or breach of Customer Data (“Security Incident”), Texture will: (a) notify Customer without undue delay; (b) provide available details regarding the nature of the incident; (c) take reasonable steps to mitigate harm; and (d) cooperate with Customer’s reasonable requests for information.

  8. Subprocessors. Texture may engage subprocessors to support the Services. Texture will maintain a list of subprocessors and ensure each is bound by written agreements requiring security measures no less protective than those described in this section.

  9. Customer Responsibilities. Customer is responsible for maintaining the security of its own systems, networks, and credentials used to access the Services. Texture is not responsible for Security Incidents arising from Customer’s systems, networks, or misuse of access credentials.

  10. No Absolute Security. Customer acknowledges that, despite these safeguards, no security measure is entirely immune from risk. Texture will act in good faith and in accordance with this section to protect Customer Data.

2.5 Customer Data & Personal Information

  1. Ownership. Customer retains all right, title, and interest in and to any data, information, or content it provides or makes available to Texture through the Services, including but not limited to end-customer personal information, meter data, utility account information, device identifiers, and any other information that can be used to identify an individual (“Customer Data”). Texture does not acquire any rights in Customer Data other than the limited rights expressly granted in these Terms.

  2. License to Texture. Customer grants Texture a non-exclusive, worldwide, royalty-free license to host, process, transmit, analyze, store, display, and otherwise use Customer Data solely as necessary to: (a) provide, operate, maintain, support, secure, and improve the Services; (b) perform troubleshooting, debugging, incident response, and technical support; (c) develop and improve models, analytics, and data-processing capabilities, provided such use does not disclose Customer-identifiable information; and (d) comply with applicable law.

  3. No Sale or Unauthorized Disclosure. Texture will not sell, rent, or otherwise transfer Customer Data to any third party, nor will Texture use Customer Data for any purpose other than those described in this Agreement. Texture may share Customer Data only with: (a) subprocessors engaged to support provision of the Services, subject to written agreements requiring appropriate confidentiality and security; (b) third parties when required by law, subpoena, or valid legal process; or (c) Customer-authorized third parties (including OEMs or utility partners) as needed to fulfill integration or program requirements.

  4. Aggregated and De-Identified Data. Texture may create and use aggregated, anonymized, or de-identified data derived from Customer Data (“Anonymized Data”) for analytics, benchmarking, research, reporting, or improving the Services, provided that such Anonymized Data does not identify Customer or its end users and cannot reasonably be re-identified. Texture retains all rights, title, and interest in such Anonymized Data.

  5. Compliance With Applicable Privacy Laws. Each party is responsible for complying with its obligations under applicable privacy, data protection, and consumer protection laws with respect to Customer Data in its possession or control. Texture will implement and maintain industry-standard administrative, physical, and technical safeguards designed to protect Customer Data against unauthorized access, loss, or disclosure.

  6. Customer Responsibilities. Customer represents and warrants that it has obtained all rights, consents, and authorizations necessary to provide Customer Data to Texture and to permit Texture’s use of Customer Data as described in this Agreement.

2.6 Business Continuity & Disaster Recovery

Texture maintains commercially reasonable business continuity and disaster recovery plans designed to ensure the continued operation of the Services and protection of Customer Data in the event of a material service interruption. Texture tests and updates these plans periodically. Upon Customer request, Texture may provide a high-level summary of its business continuity and disaster recovery practices.

2.7 Subprocessors & Change Notifications

Texture may use subprocessors to support the provision of the Services. A current list of subprocessors is available at www.texturehq.com/legal/subprocessors. Texture will provide advance notice of the addition or replacement of a subprocessor by updating the list or through other reasonable means.

If Customer reasonably objects to a new subprocessor on data-protection grounds within ten (10) days of notice, Texture will work in good faith to address the objection. If no resolution is reached, Customer may terminate the affected Services as its sole remedy.

2.8 Customer Cooperation & OEM Dependencies

Certain features of the Services depend on third-party APIs, hardware, OEM integrations, utility systems, or data feeds (“Third-Party Dependencies”). Texture does not control these dependencies.

Texture is not responsible for outages, inaccuracies, latency, rate limits, errors, data-access revocations, policy changes, firmware updates, hardware faults, network failures, or degraded performance caused by Third-Party Dependencies.

Customer agrees to provide reasonable cooperation—including access, credentials, whitelisting, or authorizations—needed for Texture to troubleshoot or fulfill integrations involving Third-Party Dependencies.

2.9 Insurance

Texture maintains commercially reasonable insurance coverage, including general liability and cyber liability insurance. A certificate of insurance may be provided upon request.

2.10 Audit Rights

Upon reasonable written request, Texture will provide information necessary to demonstrate its compliance with data-protection obligations. This may include security questionnaires, SOC 2 reports (when available), and high-level security control descriptions.

Onsite audits are not permitted. All audit requests will be fulfilled through written responses, documentation, and remote review only. Texture does not provide physical access to any facilities, as its systems are fully cloud-hosted and no Customer Data is stored or processed on physical premises.

2.11 Export Control & Government Use

Customer agrees to comply with all applicable export control and economic-sanctions laws and represents that it is not a denied or restricted party.

If Customer is a U.S. government entity or is using the Services on behalf of one, the Services are provided as “commercial items” and “commercial computer software” with only those rights set forth in these Terms.

2.12 Anti-Corruption

Customer represents and warrants compliance with all applicable anti-bribery and anti-corruption laws, including the U.S. Foreign Corrupt Practices Act and U.K. Bribery Act. Texture may suspend or terminate access for any suspected violation of this section.

3. Your Representations

You represent and acknowledge that:

  • You have the legal power and authority to agree to these Terms, are at the age of majority in your jurisdiction of residence, and have the legal capacity to enter into contracts;
  • If you are accessing and/or using the Platform or Services on behalf of another person or a business, you have the authority to agree to these Terms on behalf of such person or business;
  • You will only use the Platform and Services for their intended use, and in accordance with any provided documentation;
  • You will not access or use the Platform or Services in a manner that violates any applicable law;
  • You are not located in a country subject to a U.S. government embargo or designated as "terrorist supporting," nor are you listed on any government list of prohibited or restricted parties;
  • You will not upload to the Platform any content or materials that are misleading, abusive, obscene, offensive, threatening, harassing, promote violence or illegal activities, or are otherwise inappropriate;
  • You will not upload content containing software viruses or any other computer code that may interrupt or destroy the functionality of any computer software or hardware;
  • You will not sell, rent, transfer, or provide third parties with your access to the Platform or Services, nor will you use any spiders, crawlers, or data mining tools to access any Content;
  • You will not modify, reverse-engineer, or decompile the Platform or Services;
  • You will not use the Platform or Services in a way that could damage or adversely affect the Platform or Texture servers, circumvent usage limits, or violate security measures;
  • You have the right to share any data you submit to the Platform, and you are responsible for complying with all applicable laws related to such data;
  • If you permit any of your customers, employees, contractors, or agents ("Authorized Users") to access the Platform or Services, you will ensure those Authorized Users comply with these Terms and will be liable for their acts or omissions.

3.1 High-Risk Use Disclaimer

The Platform and Services are not designed or intended for use in environments or applications where the failure of the Platform or Services could lead to death, personal injury, or severe physical or environmental damage ("High-Risk Use"). Examples include medical devices, aircraft navigation or communication systems, nuclear facilities, air traffic control, and life support or emergency systems. Texture disclaims any express or implied warranty of fitness for High-Risk Use. You agree not to use the Platform or Services in any High-Risk Use scenario.

3.2 Third-Party Devices & Integrations

You acknowledge that the Platform and Services may integrate or interact with third-party hardware or services (e.g., EV chargers, thermostats, solar inverters). Texture is not responsible for:

  • The functionality, accuracy, or performance of any third-party devices, services, or integrations.
  • Losses or damages arising from malfunction or misconfiguration of such devices or services.
  • Ensuring compatibility or safe operation of any third-party hardware.

3.3 Confidentiality

Unless otherwise specified in a separate confidentiality or non-disclosure agreement between you and Texture, if either party (“Disclosing Party”) provides information in writing marked “Confidential,” the other party (“Receiving Party”) will protect such Confidential Information from unauthorized use or disclosure with at least the same degree of care it uses to protect its own confidential information, but no less than a reasonable standard of care. This obligation does not apply to information that:

  • is or becomes publicly available through no fault of the Receiving Party,
  • was lawfully received from a third party not under a confidentiality obligation,
  • was already known to the Receiving Party without an obligation of confidentiality,
  • was independently developed by the Receiving Party, or
  • is required to be disclosed by law, court order, or regulatory authority.

4. Access Credentials

4.1 Account Setup

To use the Platform and/or the Services, you may be required to create an account and associated access credentials. You are solely responsible for maintaining the confidentiality of your credentials, and for any activities that occur under them. You agree to notify Texture immediately of any unauthorized use of your credentials or security concerns. Texture may use additional security measures, such as multi-factor authentication. Texture reserves the right to revoke, suspend, or terminate your access at any time with or without cause.

4.2 Account Conditions

When registering, you will:

  • Provide true, accurate, current, and complete information, and
  • Maintain and promptly update such information.

We reserve the right to refuse to activate your account, or to suspend or terminate it if we suspect the information is untrue or incomplete, or if your account is involved in fraudulent or illegal activity, or otherwise poses a risk to the Platform.

5. Payments

If you are required to make any payments to Texture for use of the Platform or Services, payments are processed monthly in arrears (invoiced on the first day of each month). Upon reaching a paid tier, you commit to the term as outlined in your contract, which automatically renews unless you provide 30-day notice prior to expiration (or a different notice period, if specified in your Order Form).

When upgrading to a paid tier, you will be prompted to enter payment information. You authorize Texture (or its agent) to automatically charge your payment method for:

  1. The applicable subscription fees (one-time and recurring),
  2. All applicable taxes,
  3. Any other charges incurred for professional services received under a separate agreement or SOW.

Past-due payments accrue interest at 1.5% per month or the maximum amount allowed by law, whichever is less. All payments are non-refundable, and you are responsible for all taxes except those on Texture's income.

6. Term and Termination

These Terms become effective when you accept them and continue for the duration of your use of the Platform or Services. Texture may terminate your access at any time in its sole discretion. Texture may also change, restrict, or suspend access to the Platform, modify or remove Services, and add or remove functionality at any time without notice.

If you terminate within the term as outlined in your contract, a two-month termination fee applies (or another specified amount in your Order Form).

6.1 Data Retention & Deletion

Upon termination or account deactivation, Texture will make Customer Data and Your Information available for export for thirty (30) days. After that period, Texture may delete or anonymize such data in accordance with its standard retention practices.

Texture may retain backup copies, logs, and operational metadata for legitimate business, security, or legal compliance purposes. Texture does not guarantee that deleted data can be recovered. Custom or extended retention requirements must be specified in an Order Form or Data Processing Agreement.

7. Ownership

Texture retains all right, title, and interest—including all Intellectual Property Rights—in and to:

  1. The technology or materials used for or incorporated into the Platform,
  2. All Content,
  3. The Services, and any modifications, enhancements, or derivatives thereto.

You will not copy or reproduce any Content or use any Texture branding, logos, or marks without Texture's written consent.

Feedback: Any feedback you provide regarding the Platform, Content, Services, or our operations becomes our sole property, and you hereby assign all rights in such feedback to Texture, together with all Intellectual Property Rights therein.

8. Disputes and Governing Law

8.1 Governing Law

All disputes in connection with the Platform, Services, or these Terms shall be governed by the laws of the State of New York without regard to conflict of laws principles.

8.2 Dispute Resolution

You and Texture agree to provide written notice of disputes to the other party and attempt good-faith resolution. If unresolved after 30 days, either party may opt for individual, non-representative, binding arbitration in English administered by JAMS under JAMS Streamlined Arbitration Rules. The arbitrator may conduct hearings by teleconference or videoconference. In-person hearings (if any) will occur in New York County, New York. Each party bears its own costs.

8.3 Waiver of Right to Jury Trial and Class Action

YOU AND TEXTURE EXPRESSLY WAIVE THE RIGHT TO GO TO COURT, A JURY TRIAL, AND PARTICIPATE IN CLASS ACTIONS OR CLASS ARBITRATIONS. Texture may seek relief in court to protect its Intellectual Property Rights without waiving the right to arbitration.

9. No Warranties

THE PLATFORM AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." YOU USE THEM AT YOUR OWN RISK. TEXTURE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND QUIET ENJOYMENT.

TEXTURE DOES NOT GUARANTEE THAT THE PLATFORM, SERVICES, OR CONTENT WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. TEXTURE MAKES NO WARRANTY REGARDING THE CONFIDENTIALITY OR SECURITY OF YOUR DATA, OR ANY THIRD-PARTY MATERIALS.

NOTHING ON THE PLATFORM SHOULD BE TREATED AS PROFESSIONAL FINANCIAL, TAX, OR LEGAL ADVICE. YOU ARE RESPONSIBLE FOR ANY CONSEQUENCES OF RELIANCE ON CONTENT OR TRANSACTIONS MADE THROUGH THE PLATFORM.

9.1 Service Level Agreement

Texture provides a Standard Service Level Agreement available at www.texturehq.com/legal/sla which sets forth uptime commitments, support response times, performance metrics, and service credits. The Standard SLA is incorporated by reference into these Terms for all applicable customers.

Premium and Enterprise SLA tiers with enhanced uptime guarantees, extended support hours, dedicated resources, and custom terms are available upon request. Contact sales@texturehq.com or your account representative to discuss upgraded service levels.

For customers without a separate SLA in effect, Texture provides services on a commercially reasonable efforts basis but makes no specific uptime or performance guarantees.

10. Liability Limitations

TO THE FULLEST EXTENT ALLOWABLE, TEXTURE IS NOT LIABLE FOR ANY CONSEQUENTIAL, PUNITIVE, INCIDENTAL, OR SPECIAL DAMAGES—INCLUDING PERSONAL INJURY OR UNAUTHORIZED DISCLOSURE OF DATA—RESULTING FROM YOUR USE OR INABILITY TO USE THE PLATFORM OR SERVICES. TEXTURE'S MAXIMUM AGGREGATE LIABILITY WILL NOT EXCEED THE GREATER OF (I) $500 OR (II) THE FEES PAID BY YOU TO TEXTURE IN THE 12 MONTHS PRIOR TO YOUR INITIAL CLAIM.

California Residents: You waive California Civil Code § 1542 (or similar laws in your jurisdiction).

11. Your Indemnification

Except as prohibited by law, you agree to indemnify and hold harmless Texture and its affiliates, licensors, suppliers, and respective officers, directors, employees, consultants, and agents (the "Indemnified Parties") from any claims, liabilities, damages, losses, or fees (including reasonable attorneys' fees) arising from:

  • Data or information you submit to the Platform (including Your Information),
  • Your use of the Platform or Services,
  • Your violation of these Terms or applicable law,
  • Your violation of anyone's rights,
  • Any breach of confidentiality by you.

12. Notices

You may provide notice by emailing legal@texturehq.com. Notice is deemed delivered upon electronic read receipt or confirmation from Texture. Texture may provide notice to you using the email associated with your account or by posting notices within your account dashboard.

13. Severability

If any part of these Terms is deemed illegal, invalid, or unenforceable, it will be considered removed, and the remainder of the Terms will remain in effect.

14. No Third-Party Beneficiaries

Nothing in these Terms is intended to create any third-party beneficiary rights.

15. Survivability

Provisions that logically continue beyond termination (including indemnification, liability limitations, feedback, and confidentiality) shall survive.

16. Assignment

You may not assign your rights or obligations under these Terms without Texture's prior written consent. These Terms are binding on and inure to the benefit of the parties and their successors or permitted assigns.

17. Publicity

Texture and you each grant to the other a non-exclusive, royalty-free license to use and display the other's name, trademark, or logo in customer lists, advertisements, or other marketing materials, provided each party ceases such usage upon a written request from the other.

18. International Use

We make no representation that materials on the Platform or Services are appropriate or available outside the U.S. or E.U. Accessing them where they are illegal is prohibited. You are responsible for compliance with local laws if you access from outside these territories.

You will not export or re-export the Platform or Services to any prohibited entity or location under U.S. export laws.

For additional export-control obligations, see Section 2.11 (Export Control & Government Use).

19. Force Majeure

Texture is not liable for any delay or failure to perform caused by events beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, internet or telecommunications failures, utility outages, supply chain disruptions, or failures of third-party hosting providers, OEMs, or data sources. Texture will use commercially reasonable efforts to mitigate the effects of such events.

Last Updated: November 13, 2025

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