Subprocessors

Last updated: November 2025

Texture uses a small number of third-party service providers ("Subprocessors") to support delivery of the Services. These subprocessors may process Customer Data solely as necessary for Texture to provide the Services, and are bound by written agreements requiring appropriate confidentiality and security measures.

Current Subprocessors

Amazon Web Services (AWS)

Service: Cloud hosting & infrastructure
Location: United States
Function: Storage, compute, networking, and data-processing infrastructure used to operate the Texture Platform.

Customer.io

Service: Transactional & operational email delivery
Location: United States
Function: Sends operational and account-related messages triggered by the Texture Platform.

Cloudflare

Service: CDN, DDoS protection, edge caching
Location: United States
Function: Protects and accelerates traffic to the Texture Platform.

Sentry

Service: Application monitoring & error tracking
Location: United States / EU
Function: Receives error data and metadata about platform events in order to diagnose stability issues.

Datadog

Service: Infrastructure & application monitoring
Location: United States
Function: Receives operational metrics, logs, and traces from platform components.

LogRocket

Service: Session replay & frontend monitoring
Location: United States
Function: Captures anonymized frontend telemetry to help debug issues and improve the Platform.

PostHog

Service: Product analytics
Location: United States / EU
Function: Collects anonymized usage metrics and event data to help improve user experience.